At https://personal-alarm-for-elderly.selfsecure.net, also known as personal-alarm-for-elderly (‘the Company’ or ‘we’), your privacy and the protection of your data are of utmost importance. This detailed Privacy Policy explains our practices for handling personal data, in line with various global privacy regulations such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.
This policy governs all interactions with our websites, applications, services, and products at https://personal-alarm-for-elderly.selfsecure.net. Please note that this policy does not apply to external third-party platforms, applications, products, or services you may access through our platform, each of which will have its own privacy policies.
Our processing activities include managing your use of our applications and services as a user, visiting our websites that link to this Privacy Statement, engaging with communications from us such as newsletters, emails, calls, or texts/SMS, and interacting with our services on social media platforms.
We collect a range of personal data, including but not limited to:
- Account Information for user authentication and profile management
- Payment Information for transaction processing
- Financial Information to manage billing and account updates
- Purchase Information related to the products or services you acquire
- Mobile Device Identifiers for mobile app functionality and diagnostics
- Location Data when location-based services are used
- Feedback to improve our products and services
- Social Media Information if connected through our services
- Product Information to ensure proper service and support
This data is collected through user input, interactions with our services, and automated technologies such as cookies and tracking tools. We may also receive personal data from third parties, which is subject to their privacy practices.
We use cookies to enhance user experience, provide functionality, and gather analytics for improving our services. These cookies are categorized as Strictly Necessary, Preference, and Analytics, with the option to manage or disable non-essential cookies through our Cookie Manager.
We adhere to strict data retention and deletion policies. Your personal data is retained for as long as necessary to fulfill the purposes for which it was collected, as required by law, or until you request its deletion. Upon the completion of these purposes, we take measures to anonymize or delete your data securely.
To safeguard your personal data, we implement a variety of organizational and technical security measures. These include encryption for data in transit and at rest, as well as collaborating with reputable third-party processors who commit to maintaining high standards of data protection.
We are committed to respecting the privacy rights of individuals, particularly those under 18 years of age. We do not intentionally collect personal data from children without obtaining verifiable parental consent in accordance with applicable laws.
Our users have a set of rights concerning their personal data as mandated by their jurisdiction’s privacy regulations. These rights typically include the ability to access, rectify, delete, restrict processing, receive a copy of your data (data portability), object to processing, opt out of marketing, and withdraw consent at any time. To exercise these rights, please contact our privacy team.
We reserve the right to update this Privacy Policy as necessary. Any changes will be communicated through updates on our website.
For inquiries, requests to unsubscribe, or questions related to your personal data, please reach out to our privacy team by emailing contact@personal-alarm-for-elderly.selfsecure.net or via written correspondence to the address provided on our website.